Your Privacy Matters
Privacy Policy
Your privacy is important to us. Here is exactly how we collect, use, and protect your personal information.
Information We Collect
Personal Information You Provide
- Name, email address, phone number, and billing/shipping address when you place an order or contact us.
- Payment information — processed securely. We do not store your full card details.
- Communications you send via email, contact forms, or customer support.
Information Collected Automatically
- IP address, browser type, device information, and pages visited on our website.
- Cookies and similar tracking technologies used to improve your experience.
- Referring URLs and on-site behaviour for analytics purposes.
How We Use Your Information
- To process and fulfil your orders, including shipping and delivery.
- To communicate about your order status, shipping updates, and support queries.
- To send promotional emails — you can opt out at any time by clicking "unsubscribe".
- To improve our website, product offerings, and customer experience.
- To comply with legal obligations and prevent fraud.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies & Third Parties
We use cookies to enhance your experience. You can control or disable cookies through your browser settings; however, some features may not function correctly without them.
Third-Party Services
- Payment processors (e.g., PayPal, Stripe) to handle transactions securely.
- Shipping carriers to fulfil and deliver your orders.
- Analytics providers (e.g., Google Analytics) to understand website usage.
- Email marketing platforms to send order confirmations and newsletters.
Data Security & Your Rights
We implement industry-standard security measures including SSL encryption and secure servers to protect your personal information.
Your Rights
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal requirements.
- Opt out of marketing communications at any time.
To exercise any of these rights, contact us at support@blackridgeleathers.com. This policy was last updated in 2025.
